At mirentaquilo.sbs, we protect your personal data in line with South African POPIA and global standards. This policy explains how your information is collected, processed, and safeguarded.

What Information We Collect

We collect only what’s necessary for communication and service improvement.

• Personal identifiers, such as your name, address, and contact details provided through our forms.
• Details about your inquiry, like preferred contact, support area, and asset ranges.
• Non-personal technical data, like browser type and device for better website experience.
• Anonymous analytics to optimise site performance and content direction.

How We Use Your Data

Your data is used with strict respect for privacy and never sold or misused.

• To respond to your queries and provide relevant resources or guidance.
• To personalize support and match you with suitable services or tools.
• For compliance with legal duties, such as POPIA and GDPR.
• To enhance website security, usability, and performance analytics.

Our Legal Grounds

We process your data for support provision and regulatory compliance.

Processing is based on your consent, our contractual obligation to provide support, and legitimate interests outlined by South African law.

How We Share Data

We share only what’s necessary for service delivery, never for marketing.

• Internal staff may access details solely for direct support and technical troubleshooting.
• Trusted IT vendors may assist in technical operations under confidentiality contracts.
• Legal authorities may access data only when required for compliance or legal action.

Data Security

Your data is encrypted, stored securely, and regularly reviewed for safety. We employ physical, digital, and procedural safeguards to maintain confidentiality and integrity. Access is limited to authorized personnel only. We continuously update our protocols to handle emerging security risks and improve reliability.

Your Rights

You can manage, review, or withdraw your data anytime.

• Request copies of your personal data stored with us at any time.
• Correct inaccuracies or update your information as needed.
• Request deletion of your data, subject to legal and contractual limits.
• Withdraw consent or opt out of communications whenever you wish.

Cookies

We use cookies to enhance your site experience and analytics. You can control cookie settings via your browser or preferences panel.

Cookie Policy Cookie Policy

Contact Us

For privacy questions or requests, reach out securely to our team below.

Policy Modifications

Any changes to this privacy policy will be notified on this page. We encourage regular review for updates.